Problem Solving and Decision Making

Categories: Soft Skills

About Course

Delivery Options

– 10 hours of online training with 24/7 mentoring.
– 10 hours onsite scheduled course at one of our authorized centers around the world and through our accredited trainers.
– Group online / onsite course customized to need.

HOW YOU WILL BENEFIT?

Understand effective problem solving process.
Realize the importance of problem definition and its root causes.
valuate various solutions to the problem and decide on the most workable solution.
Formulate an action plan for implementing a decision.

WHAT YOU WILL LEARN?

Why problem-solving?
The life cycle of problem-solving.
The four-step problem-solving process for process improvement.
The seven steps problem-solving process.
Problem analysis techniques.
Possibilities of evaluation techniques.
Solution choice techniques.
Decision-making conditions.
Decision-making styles.

Course Code

SS-01

Why problem solving ?
Life cycle of problem solving.
The four step problem solving process for process improvement.
The seven steps problem solving process.
Problem analysis techniques.
Possibilities evaluation techniques.
Solution choice techniques.
Decision making conditions.
Decision making styles.