Handling Employee Negative Behavior
About Course
Delivery Options
– 10 hours of online training with 24/7 mentoring.
– 10 hours onsite scheduled course at one of our authorized centers around the world and through our accredited trainers.
– Group online / onsite course customized to need.
– 10 hours onsite scheduled course at one of our authorized centers around the world and through our accredited trainers.
– Group online / onsite course customized to need.
HOW YOU WILL BENEFIT?
- Identify the major groupings of difficult behavior and their underlying sources.
- Determine the behaviors that are impeding employee performance and the appropriate strategies to overcome them.
- Identify the different intervention techniques that best suit the problem situation.
WHAT YOU WILL LEARN?
- Difficult behavior and performance.
- Communicating with employees with negative behaviors.
- Positive intervention techniques.
- When to terminate.
Course Code
MG-05