Soft Skills Courses

 |Individual Courses | Soft Skills

Problem Solving and Decision Making

Delivery Options

- 10 hours of online training with 24/7 mentoring.
- 10 hours onsite scheduled course at one of our authorized centers around the world and through our accredited trainers.
- Group online / onsite course customized to need.

HOW YOU WILL BENEFIT?

  • Understand effective problem solving process.
  • Realize the importance of problem definition and its root causes.
  • valuate various solutions to the problem and decide on the most workable solution.
  • Formulate an action plan for implementing a decision.

WHAT YOU WILL LEARN?

  • Why problem solving ?
  • Life cycle of problem solving.
  • The four step problem solving process for process improvement.
  • The seven steps problem solving process.
  • Problem analysis techniques.
  • Possibilities evaluation techniques.
  • Solution choice techniques.
  • Decision making conditions.
  • Decision making styles.

Course Details

Course Code

SS-01

Period

10 hours

Price

100 $

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Problem Solving and Decision Making
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Communicating Professionally

Delivery Options

- 10 hours of online training with 24/7 mentoring.
- 10 hours onsite scheduled course at one of our authorized centers around the world and through our accredited trainers.
- Group online / onsite course customized to need.

HOW YOU WILL BENEFIT?

  • Understand the different techniques for formulating a message that leaves a professional impact.
  • Discuss the different essential communication skills.
  • Appreciate the power of non-verbal message.

WHAT YOU WILL LEARN?

  • Message structure, language and its impact on communication situation.
  • Assertive listening for mutual understanding.
  • Productive and assertive discussions.
  • Non-verbal communication: Postures, gestures and vocal.
  • Non Verbal message impact on delivered message.
  • Balancing verbal and non-verbal styles.

Course Details

Course Code

SS-02

Period

5 hours

Price

50 $

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Communicating Professionally
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Presenting with Style

Delivery Options

- 10 hours of online training with 24/7 mentoring.
- 10 hours onsite scheduled course at one of our authorized centers around the world and through our accredited trainers.
- Group online / onsite course customized to need.

HOW YOU WILL BENEFIT?

  • Bring life to everything you say that increases your natural influence and professional impact.
  • Develop compelling content that quickly and effectively connects with people.
  • Discover advanced strategies for delivering powerful, memorable & wining presentations.

Recommended to attend Communicating professionally (SS-03) before taking this course

WHAT YOU WILL LEARN?

  • Presentation elements identification, audience profiling and logical arrangement
  • Information structuring and audience needs.
  • isual content composition: Visuals, handouts and notes.
  • Presentation rehearsal.
  • The power of body language.
  • Professional response to questions and objections.

Course Details

Course Code

SS-03

Period

10 hours

Price

100 $

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Presenting with Style
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Handling Difficult People and Situations

Delivery Options

- 10 hours of online training with 24/7 mentoring.
- 10 hours onsite scheduled course at one of our authorized centers around the world and through our accredited trainers.
- Group online / onsite course customized to need.

HOW YOU WILL BENEFIT?

  • Discuss lens of understanding components.
  • Define personality and its styles.
  • Present different communication styles and difficult situations and how to deal with them.
  • Apply an action plan pertaining to handling difficult people.

WHAT YOU WILL LEARN?

  • Lens of understanding and communication.
  • Personality types.
  • Types of difficult people.
  • Success factors and barriers to handling difficult people.
  • Handling difficult situations.
  • Action plan for handling difficult people and situations.

Course Details

Course Code

SS-04

Period

10 hours

Price

100 $

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Handling Difficult People and Situations
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Negotiating to Win

Delivery Options

- 10 hours of online training with 24/7 mentoring.
- 10 hours onsite scheduled course at one of our authorized centers around the world and through our accredited trainers.
- Group online / onsite course customized to need.

HOW YOU WILL BENEFIT?

  • Refine personal skills and behavior as a negotiator.
  • Explore different negotiation strategies and approaches especially in cases of complex negotiations.

WHAT YOU WILL LEARN?

  • Pre-negotiation preparation
  • Styles, techniques and skills for outstanding negotiators.
  • Sending the right message through non-verbal communication.
  • Interpreting the signals and gestures of others.
  • Winning the negotiation situation.

Course Details

Course Code

SS-05

Period

10 hours

Price

100 $

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Negotiating to Win
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Time and Priority Management

Delivery Options

- 10 hours of online training with 24/7 mentoring.
- 10 hours onsite scheduled course at one of our authorized centers around the world and through our accredited trainers.
- Group online / onsite course customized to need.

HOW YOU WILL BENEFIT?

  • EExplore the different means of successful time management.
  • Practical experience of time management techniques that help in overcoming problems associated with time stealers.

WHAT YOU WILL LEARN?

  • The Realities of Time.
  • Successful Time Management.
  • Workplace Organization.
  • Delegating Made Easy.
  • Time Stealers & Wasters.

Course Details

Course Code

SS-06

Period

10 hours

Price

100 $

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Time and Priority Management
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